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askus Ask us

Library Technical Help Guide

This guide provides resources and instructions for technical assistance, including document formatting and printing.

Welcome to the Ask Us Desk Technical Guide!

We are here to help with Microsoft Word, wireless printing setup, and more.

Explore our pages to find instructional guides and helpful links.

You can also contact us with your questions by email:



Our partners in learning

The Ask Us Desk is part of the Mearns Centre for Learning - McPherson Library Learning Commons. We work with some wonderful partners who can help you with academic research, communication and writing, digital fluency, and more.

  • The Learn Anywhere online learning portal offers a central starting point for information about resources and services that you can access remotely to support your academic needs 
  • The Centre for Academic Communication offers support in writing and presentations - they are supportive, kind, and always ready to help.
  •  The Research Anywhere portal offers resources and guides to support students and scholars researching remotely, from exploring the research process and finding sources, to citation guides and help. You can also contact a librarian for more assistance!
Creative Commons License
This work by The University of Victoria Libraries is licensed under a Creative Commons Attribution 4.0 International License unless otherwise indicated when material has been used from other sources.