Business cases

1. Identify the problem(s) or opportunity faced by the decision maker

2. Choose your analysis framework

3. Generate a range of approaches or solutions to deal with the problem

4. Investigate, compare and select the best solution

5. Recommend a plan of action including how to implement  

See additional resources from Harvard Business Publishing:

• Case reading process, downloadable study guides and videos for the Case Study Handbook
• A Framework for Using Cases to Help Students Become Better Decision Makers