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At present, emails is the best way to reach us for help.

If you have a simple non-research question, you may Text your question to 250-514-7085.

You may also use the Askaway Online Chat to reach a librarian, check our Ask Us page for detail.

  • For present borrowing policies/renew/recall/reserve, please email to  loandesk(at)
  • For research help, please email to askref(at)
  • Check here to reach your subject librarians
  • For items in special collections, please email to speccoll(at)
  • To reach UVic Archives, please email to archives(at)
  • For distance students and faculty, please email to infoline(at)
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